Today, a deeper level of voice maturity is emerging beyond the novelty of a presence in the smart speaker ecosystem or the cost-saving goals of call center deflection. Forward-thinking organizations, taking advantage of gained experience and improving technology, have begun extending their products and services with custom voice assistants to create competitive advantages, increase loyalty, and drive additional revenue. However, it takes careful planning to create voice experiences that are both meaningful for customers and move the needle for the organizations that own them. The good news is thoughtful planning doesn't necessarily equate to lots of work. In this workshop, Jason Fields, Chief Strategy Officer at Voicify, will unpack how to create a voice strategy to help your organization reach the next level of voice maturity. He'll also share the strategy workshop toolkit published by Voicify earlier this summer and a few stories about how globally recognized brands are moving the needle with Voicify.
How 3 Global Brands Have Employed Voice to Level Up Their Customer Game
From Jul 14, 2022 4:00 PM to 5:00 PM GMT
Organized by Bret Kinsella
Free
The voice AI models that work for enterprises. Plus tips, tricks, and a toolkit for creating a winning voice strategy.
Today, a deeper level of voice maturity is emerging beyond the novelty of a presence in the smart speaker ecosystem or the cost-saving goals of call center deflection. Forward-thinking organizations, taking advantage of gained experience and improving technology, have begun extending their products and services with custom voice assistants to create competitive advantages, increase loyalty, and drive additional revenue.
However, it takes careful planning to create voice experiences that are both meaningful for customers and move the needle for the organizations that own them. The good news is thoughtful planning doesn't necessarily equate to lots of work.
In this workshop, Jason Fields, Chief Strategy Officer at Voicify, will unpack how to create a voice strategy to help your organization reach the next level of voice maturity. He'll also share the strategy workshop toolkit published by Voicify earlier this summer and a few stories about how globally recognized brands are moving the needle with Voicify.